Firewood Supply (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy explains how we collect, use, and protect your information when you use our website or purchase our products.

Information We Collect:

When you interact with our website or place an order, we may collect the following information:

• Full name

• Contact information (email address and phone number)

• Delivery address

• Billing information

• Order details and purchase history

• Website usage data such as IP address and cookies

This information is collected when you:

• Place an order

• Contact us through the website

• Subscribe to updates

• Browse our website

How We Use Your Information

We use the information we collect to:

• Process and deliver your firewood orders

• Communicate with you about your order or delivery

• Improve our website and services

• Respond to customer enquiries

• Send updates or promotions if you have opted in

We will never sell or share your personal information with third parties for marketing purposes.

Cookies:

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our website so we can improve functionality and performance.

You may disable cookies in your browser settings if you prefer not to allow them.

Protecting Your Information:

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

Only authorised personnel have access to your information.

Third-Party Services

We may use trusted third-party services such as payment processors or website analytics providers. These services only receive the information necessary to perform their function and must comply with privacy regulations.

Your Rights:

You may request to:

• Access your personal information

• Correct or update your information

• Request that your data be removed from our records

To do so, please contact us using the details on our contact page.